Is Super Arbor Legit? Customer Reviews and Our Commitment to Quality

Why Choose Super Arbor?

At Super Arbor, we understand that finding the right home improvement supplies can be challenging, especially when products are discontinued, hard to find or looking for a better deal. We are committed to providing our customers with high-quality products at unbeatable prices, thanks to our bulk purchasing power and strong vendor relationships. Here’s why you can trust us:

Verified Customer Reviews

We pride ourselves on our excellent customer service and prompt delivery. Here are some testimonials from our satisfied customers:Thomas C.
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"Since this product was discontinued at Home Depot, we were very glad to be able to find it and have it shipped directly to us. Thank you all so much."Cheryl D.
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"Even though delayed and extra shipping cost added, item showed the day we were told, exactly as described packaged well and in great condition. Communication was great."Douglas T.
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"I was a little leery placing an order based on the previous reviews. I made a few contacts via phone and they were very receptive. Confirmed stock for some TrafficMaster Anniston Oak Laminate that I needed to complete a project. I pulled the trigger and placed the order, shipping to my location was crazy fast. I received the order within 5 days. The items were professionally packed and no damage whatsoever. Based on my experience, I would highly recommend this supplier for future laminate needs. Thanks again!"Lance S.
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"Couldn't find this specific floor anywhere as it is discontinued a lot of places. Found it here, called the customer service and confirmed before ordering. Only thing is, they provide a pick-up option and when I asked to pick up, I was never followed up with to pick up the flooring. When tracking, it was never updated where the material was on the way, I only was notified the day of that the product was being delivered to my house and it was delivered the same day. No complaints regarding the floor but would have loved to avoid paying shipping fees."Lonn R.
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"Super Arbor Is Even Better Than Their Great Product. Prompt delivery (5 days instead of the 7 they told me to prepare for). Service representative called the day after I placed the order to tell me there were a couple of minor improvements with this product - I was trying to match vinyl flooring. She was friendly, pleasant, and professional - telling me what might be problematic and what to expect. Because she let me know ahead of time, I was prepared for the subtle changes and we made the tiniest accommodation and it worked perfectly. That phone call changed me from satisfied to a 'raving fan' of Super Arbor."Gregory J.
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"Great Find! I was in desperate need and had a really hard time finding this product! Solid wood flooring just isn't at the store. Really pleased that it was quickly available, a quality product. I experienced very helpful customer service as well. Just a little more work and my floor will be as good as new. Thank you!"Additional Reviews:Anonymous Customer
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"My experience was so much different than what I read below. I ordered flooring online and contacted for delivery date with set-up 2 days before. When the order was confirmed by email, the delivery date was in 7 weeks. I hung in there and the next morning I get an email stating the delivery date was the next day. Wow! However, it was only going to be delivered to the front door. Amazing service. You all will see me again!"Anonymous Customer
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"Happy to find floor tile that was discontinued by Home Depot here, shipping a little high but at least I have replacement tile for damaged spots."Anonymous Customer
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"Very pleased with delivery and service! Was notified by a personable and courteous individual several hours before the driver arrived and was given an expected arrival time, which proved to be accurate. The driver (delivery person) was also courteous. Thank you."

 

You can also Check all of our Trustpilot review here. 

You can check some of our Google reviews here. 

Our Unique Value Proposition

  1. Hard-to-Find Products: We specialize in sourcing discontinued and hard-to-find home improvement products, saving you the hassle of searching multiple stores.
  2. Bulk Pricing for Contractors: Our core business is providing bulk pricing for contractors. By focusing on fewer items and negotiating better deals with vendors, we offer prices that you can't find anywhere else.
  3. Prompt Delivery: We understand the importance of timely delivery. Our efficient logistics ensure that your orders arrive quickly and in excellent condition.
  4. Excellent Customer Service: Our friendly and professional customer service team is always ready to assist you with any questions or concerns, ensuring a smooth and satisfying shopping experience.

How We Achieve Unbeatable Prices

  • Bulk Purchasing Power: By purchasing large volumes of products, we can negotiate better deals with our vendors, which allows us to pass the savings on to you.
  • Strong Vendor Relationships: Our long-standing relationships with suppliers enable us to secure exclusive deals and hard-to-find items.
  • Focused Inventory: We concentrate on a select range of products, ensuring that we can offer the best prices and availability.

Building Trust and Credibility

We understand that trust is crucial when shopping online. Here are some steps we take to ensure your peace of mind:

  • Verified Buyer Reviews: All our reviews are from verified buyers, ensuring authenticity and reliability.
  • Secure Transactions: We use secure payment gateways to protect your personal and financial information.
  • Transparent Policies: Our return and refund policies are clear and customer-friendly, ensuring that you can shop with confidence.

Our Promise

Super Arbor is committed to ensuring every customer has a positive experience. We strive to offer the best prices, highest quality products, and unmatched customer service. Whether you're a contractor looking for bulk discounts or a homeowner searching for a unique product, Super Arbor is here to meet your needs.

Thank you for considering Super Arbor for your building material and home improvement needs. We look forward to serving you and adding you to our list of satisfied customers.

 

Contact Us

If you have any questions or need assistance, please don't hesitate to contact our customer service team. We are here to help you find the perfect products for your home improvement needs. By highlighting positive customer reviews, emphasizing your unique value propositions, and providing clear and transparent information, you can build trust with potential customers and address any concerns they may have about the legitimacy of Super Arbor.